FREQUENTLY ASKED QUESTIONS (FAQ)

General question about a bike ride

Do I need a specific bike to participate in the ride ?

No. The Cyclotour Santé Outaouais is a hike and not a race, so any type of bike can be used to cover the distance of the event.

For your safety, it is important that your bike can meet a few safety requirements.

What are the safety tips before going for a bike ride ?

  • Check the tires
  • Check if the chain "jumps"
  • Check the condition of the brakes
  • Check mandatory visibility equipment (reflectors)
  • Check your battery if you have an electric power-assisted bike

Mechanics will be on site to help you inflate your tires, repair flat tires, adjust your brakes and help with any other minor adjustments.

I'm not an athlete ! Do I need to train dor a biginner, intermediate or advanced course ?

Yes, any participation in a recreational or sporting activity requires physical exertion. Since we want your experience to be as emotionally and physically fulfilling as possible, we are offering you a short presentation on physical training to familiarize you with the subject. The basic idea is to work up a cycling habit before July 11th so that your legs are ready to pedal down the roads of the Outaouais region. We also recommend that you familiarize yourself with your chosen course to avoid any surprises on the day of the event.


Questions on fundraising

What will the collected funds be used for?

Visit the following page to find out about the funding project associated with the 2021 edition.


I’m not familiar with fundraising, do you have any advice?

The Foundation is committed to providing tools and support to all participants. Visit this page for some tips on how to get started with your campaign. If you need additional advice, contact Ms. Cynthia Tassé-Lamarche at 819 966-6108, Ext. 310, or by email.


I’d like to make a donation, how should I proceed?

You can make a secure online donation through this website by supporting a participant, a team or the campaign.

You can also print this donation form (coming soon) and hand it to your supported participant or send it to the Gatineau Health Foundation, 900 de la Carrière Blvd., suite 202, Gatineau, Quebec, J8Y 6T5.


Some people are not comfortable making donations online, is it possible to get a paper donation form?

Click here for the donation form. You can bring the donations and forms to the Foundation in order to obtain a tax receipt and to have the donation amount added to your thermometer.


I organized a fundraising activity (hot dog sale, wash-a-thon, spaghetti benefit dinner, etc.). How do I deposit the amount on my personal page?

Deposit all funds amassed through your activity into your bank account. Then log on to your personal page and enter the amount raised, indicate the name of the activity so that it is displayed in your list of donors, then make a payment by credit card or bank transfer. It is important to note that, according to the Canada Revenue Agency, these donations are not eligible for a tax receipt, so make sure you do not check the box requesting a tax receipt.   


​​​​​ If I donate to my own campaign, am I entitled to a tax receipt?

Yes, every donation is eligible for a tax receipt.


When will my donors who made an offline payment receive their tax receipt?

Official receipts will be mailed to all offline donors by the end of December 2021.


Can I bring last-minute donations on the morning of the event?

Yes, you can. We suggest that you arrive early so that the amounts can be properly calculated before the event starts. Last-minute donations will be collected at the fundraising table.


What happens if I don’t reach my $250 fundraising goal? Can I still participate?

The Cyclotour Santé Outaouais is first and foremost a fundraising activity. Hundreds of cyclists will join you in pledging to raise $250 or more to help the CISSS de l’Outaouais invest in the fight against cancer. Don’t wait until the last minute to start your campaign. With a little bit of audacity and creativity, you’ll see that raising $250 could be easier than you thought. 


Questions about the web site

If you have questions about the website or are experiencing technical difficulties, please contact Ms. Cynthia Tassé-Lamarche at 819-966-6108, Ext. 310.