• It may take up to 24 hours to process your payment.
• If you have made a payment and do not receive a confirmation e-mail within 24 hours, please call our office for further assistance at 613-761-9522.
• Up to 5 working day before the event refunds will be subject to a 10% surcharge.
• No refunds will be granted after this time
• Exemption: A full refund will be given when an event is cancelled by Citizen Advocacy Ottawa.